Hi, I'm Mike Tullo
Product Manager & UX Designer
With a unique background in Game Design and User Experience, I utilize research, data, user testing, and best practices to create meaningful and great user experiences.
My Projects
YaleSites Platform
Transforming how Yale's 1,500+ websites are built and maintained through a component-based design system and collaborative development model. This multi-year project empowers the Yale community to better communicate with their audiences through a secure, cost-effective, usable, accessible, and sustainable web platform.
View Case Study YaleSites Platform
Yale Duo Opt-In
To improve online security at Yale, the IT team planned to launch a two-factor authentication requirement for all of its 20,000+ community members.
View Case Study Yale Duo Opt-In
Yale Single Sign-On Redesign
Creating a cohesive, accessible, and secure authentication experience for Yale's 35,000+ community members.
View Case Study Yale Single Sign-On Redesign
Timex Family Connect
Designing a seamless wearable experience connecting families through a child-friendly smartwatch
View Case Study Timex Family ConnectResume
My professional experience and skills
Work Experience
Product Manager, YaleSites Platform
October 2024 - Present
Yale University, New Haven, CT
- Spearheaded the YaleSites platform as Product Manager, orchestrating cross-functional teams of engineers, designers, and project managers to deliver a user-centric web platform used by 1,500+ Yale websites
- Led feature prioritization and roadmap development based on user research insights, balancing stakeholder needs with technical constraints
- Managed product backlog in Jira, efficiently organizing user stories, bugs, and feature requests to maximize team productivity
- Collaborated with multiple academic and administrative units across Yale to identify requirements, select and hire development vendors to contribute features back to the open-source platform
User Experience Analyst 3
July 2024 - Present
Yale University, New Haven, CT
- Mentored junior UX team members, providing guidance on user research methodologies and fostering professional growth
- Led the LUX (lux.yale.edu) project as the UX lead, facilitating UX work on the website including wireframes, requirements gathering, and working with the complex data model
- Created and maintained a comprehensive relational database of all 1,500 Yale websites to make data-informed decisions for platform migration
User Experience Analyst 2
September 2019 - July 2024
Yale University, New Haven, CT
- Designed the experience and visual design for the Yale SSO and account management page used by everyone in the Yale community daily
- Designed and delivered the Yale MFA Opt-in experience for the Yale community, which lowered the number of compromised accounts by 100%
UX Designer
December 2018 - August 2019
Timex Group, Middlebury, CT
- Contributed to the launch of the Timex Family Connect user experience application and smartwatch, which has 100,000 downloads and 1,500 reviews at 4.1/5 stars
- Designed and implemented an iOS and Android application based on smartwatch features from conceptualization to launch
Education & Certifications
M.S. Interactive Communications (UX Concentration)
Quinnipiac University, 2019
B.A. Game Design & Development
Quinnipiac University, 2017
Nielsen Norman Group UX Certification
UX Research Specialty, Certification ID: 1061640
Skills
Product Management
- Feature Prioritization
- User Segmentation
- Data-Driven Decision Making
- Metrics Definition
- Vendor Management
UX Design
- User Research
- Wireframing
- A/B Testing
- Usability Testing
- Information Architecture
Tools & Technologies
- Figma
- Jira & Confluence
- HTML/CSS
- JavaScript
- Data Analysis
Get In Touch
Let's connect and discuss opportunities